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Important Notice: This content is based on an earlier version of the product. Please do not consider this information as definitive. We’ve kept it available because some customers are still using the previous version. Thank you for your understanding!
Are your FramerForms form submissions not showing up in Formspree? They're probably being marked as spam.
Formspree automatically moves all form submissions containing URLs to the spam folder. If your form has a URL or file upload field, this is why you can't see submissions in Formspree.
The good news is that it's easy to disable this!
First, lets check if there are any form submissions in the spam folder by clicking on the "Spam" button on a form page in Formspree. If you see any submissions here, then the spam filter is causing the form submission issues. If there isn't anything in spam, then the issue is something else.
To disable the spam filter for form submissions with URLs, head over to the "Settings" tab at the top middle of the page. Next, scroll down until you see an option named "Formshield".
If you're on the Professional paid plan or higher, you can configure which types of content trigger the spam filter. Disabling "Spammy URLs" will let people submit URLs and files in your forms without going to spam while still blocking other types of spam.
If your on the free or personal plan, you'll have to disable Formshield entirely to prevent submissions from going to spam.
By disabling the spam filter in Formspree settings, you can ensure that URLs and file uploads submitted by users through your forms are successfully delivered to you without being marked as spam.
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