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Frameship Terms & Conditions

Effective Date: 25/10/2024

Overview

This website and service are operated by Insert Frame. Throughout the site and terms, the words “we,” “us,” and “our” refer to Insert Frame, the parent company of Frameship. Frameship is a plugin for Framer, providing one-step integration with Shopify. By using our product and service, you agree to be bound by these Terms and Conditions (“Terms”). Please read these Terms carefully before using Frameship.

By accessing or using any part of our service, you agree to be bound by these Terms. If you do not agree with all the Terms, then you may not use Frameship.

Definitions

Service refers to the Frameship plugin and its related features.
User, you, or your refers to anyone accessing or using the service.
Insert Frame refers to the parent company of Frameship.

General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. Your content (excluding payment information) may be transferred unencrypted across networks and may involve changes to conform to technical requirements. You agree not to resell, reproduce, or exploit any portion of the service or access to the service without express written permission from us.

Using Frameship

Frameship integrates with Shopify and Framer, and by using it, you agree to abide by both Shopify’s and Framer’s terms and policies, including their API terms and intellectual property rules. You must not interfere with or disrupt any services provided by Shopify or Framer when using Frameship. Your use of Frameship is subject to compliance with Shopify’s data privacy standards and Framer’s platform guidelines.

Modifications to the Service and Pricing

We reserve the right to modify or discontinue the service, or any part of it, without notice at any time. Prices for the service are subject to change without notice. We are not liable to you or any third party for any modification, price change, or suspension of the service.

Refund Policy

We offer a 7-day refund policy, valid only for technical failures. To request a refund, contact us at help@insertframe.io within 7 days of purchase, explaining the technical issue. Refunds requested outside this period, or for non-technical reasons, will not be granted.

User Responsibilities

As a user, you are responsible for maintaining the confidentiality of your account and ensuring that all information provided is accurate and up-to-date. You agree to comply with these terms and applicable laws while using the service, and you are responsible for any activity conducted under your account. You must ensure that your use of Frameship does not infringe on the intellectual property rights of Insert Frame, Shopify, or Framer.

Prohibited Uses

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the plugin or its content:

for any unlawful purpose
to solicit others to perform or participate in any unlawful acts
to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
to infringe upon or violate our intellectual property rights or the intellectual property rights of others
to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
to submit false or misleading information
to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet
to collect or track the personal information of others
to spam, phish, pharm, pretext, spider, crawl, or scrape
for any obscene or immoral purpose
to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet

Third-Party Services

Frameship connects with Shopify and may interact with other third-party services. We are not responsible for any issues arising from third-party services. Any data shared with Shopify or Framer will be subject to their data policies, and you are responsible for understanding how your data is handled.

Liability Limitation

Insert Frame is not responsible for any errors, interruptions, or failures of service and will not be liable for any financial or business losses (e.g., lost profits, data, or revenue) related to the use of Frameship. Our total liability for any claims related to the service will not exceed the amount paid by you for the service during the last 12 months.

Compliance with Australian Consumer Law (ACL)

These Terms of Service align with the Australian Consumer Law (ACL) and respect the consumer guarantees outlined in the ACL. Nothing in these terms is intended to exclude, restrict, or modify rights which you may have under the ACL.

Governing Law

These Terms will be governed by and construed in accordance with the laws of Australia.

Termination

We reserve the right to terminate your use of the service at our discretion, especially if we believe you have violated any of these Terms. The obligations and liabilities of the parties incurred prior to termination will survive the termination of this agreement for all purposes.

Changes to the Terms

We reserve the right to update or change these Terms at any time. It is your responsibility to check for updates periodically. Your continued use of Frameship after any changes constitutes acceptance of those changes.