Your banner will be appearing on the published website due to a licence not being properly connected to your project.

Please go through all steps carefully to troubleshoot.

Is a Shopify store connected?

You can connect a store at any time from within the plugin. You will see a yellow exclamation dot in your plugin if you have not connected one. You can use an existing Shopify store, or our demo store.

Do you have a paid license that is activated?

1. The banner will appear until you have a paid license, however you can still use components as a trial while you build.

2. Your license needs to be activated in the plugin settings.

3. Licenses are one-per-project, so if you have connected the license to another project before, you will need to disconnect it and reconnect it in the new project.

Have you changed your domain while you built?

If you have connected a custom domain after building, you need to make sure your license is attached to your new domain, not the original staging domain.

1. You can check this at any time from within the plugin settings, under 'Production URL'.

2. If the Production URL is different to your custom domain, the banner will appear, as it is not connecting to the correct domain.

3. To reset this, disconnect both the license and the Shopify connection, then reconnect both.

Are all your components up to date?

1. We continually release new updates to our components, however Framer does not automatically components that are already in projects.

2. Make sure you are using the newest versions by continually checking your Assets tab. If there is an 'Update' label next to a component, click to update it and then republish your site.

Are you using old components?

1. 1.0 and 2.0 components do not work together. If you are using some from each, you will need to transfer all older components to their newer version.

2. The best way to do this is from the plugin, as it will detect older components for you. Delete all, and then drag in the newer component directly from the plugin.

Are both banners appearing?

1. If you are seeing banner/s and you are using 1.0 components, you may need to upgrade to 2.0 components. 1.0 components will not be receiving future updates, so if you are continually experiencing issues, the best course is to upgrade to 2.0 components. All 1.0 customers have immediate and free access to the newer basic components.